Terms of Service

Statera Technology Inc. operating as Statera ("Statera"/"WE"/"US"/"OUR") OWNS AND OPERATES THE WEBSITE LOCATED AT HTTPS://WWW.STATERASUITE.COM/ (THE "WEBSITE"), AND ANY SUBDOMAINS USED IN CONNECTION WITH OR RELATED TO THE SAME, AND THE STATERA APPLICATION LOCATED AT HTTPS://WORKSPACE.STATERASUITE.COM (THE "APP"). THESE TERMS OF SERVICE APPLY TO ALL USERS OF THE WEBSITE OR THE APP, INCLUDING USERS WHO UPLOAD OR DOWNLOAD ANY MATERIALS TO OR FROM THE APP, USERS WHO USE SERVICES PROVIDED THROUGH THE WEBSITE OR THE APP AND USERS WHO SIMPLY VIEW THE CONTENT ON OR AVAILABLE THROUGH THE WEBSITE OR THE APP.

YOU MUST BE AT LEAST EIGHTEEN (18) YEARS OLD TO USE THE WEBSITE OR THE APP. BY USING THE WEBSITE OR THE APP YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS OF SERVICE. IF YOU DO NOT ACCEPT THESE TERMS OF SERVICE, THEN DO NOT USE THE APP OR THE WEBSITE OR ANY OF THEIR CONTENT OR SERVICES. THESE TERMS OF SERVICE MAY BE AMENDED OR UPDATED BY STATERA FROM TIME TO TIME WITHOUT NOTICE TO YOU AND THESE TERMS OF SERVICE MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THE WEBSITE. IT IS YOUR RESPONSIBILITY TO REVIEW THESE TERMS OF SERVICE FOR ANY CHANGES. YOUR USE AFTER ANY AMENDMENTS OR UPDATES OF THESE TERMS OF SERVICE SHALL SIGNIFY YOUR ASSENT TO AND ACCEPTANCE OF SUCH REVISED TERMS. ANY NEW FEATURES THAT MAY BE ADDED TO THE WEBSITE OR THE APP FROM TIME TO TIME WILL BE SUBJECT TO THESE TERMS OF SERVICE, UNLESS STATED OTHERWISE. YOU SHOULD VISIT THIS PAGE PERIODICALLY TO REVIEW THESE TERMS OF SERVICE.

IF YOU ARE ACCEPTING THESE TERMS OF SERVICE ON BEHALF OF A CORPORATION OR OTHER ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE NECESSARY RIGHT AND AUTHORITY TO ENTER INTO THESE TERMS OF SERVICE ON BEHALF SUCH CORPORATION OR ENTITY AND TO BIND SUCH CORPORATION OR ENTITY TO THESE TERMS OF SERVICE.

1. The Service. The Statera service enables users to create circle-ups, upload and download documents, and manage diligence projects, among other things, all as further described on the Website or the App (the "Service"). The underlying hardware, software, network storage and related technology required to run the Service is provided by Statera and its third party vendors and hosting partners.
2. Registration. You must provide a valid email address and any other information requested in order to complete the signup process. Any personal information provided by You as part of the sign up process for the Service will be used and stored in accordance with the Statera's Privacy Policy. We also collect email addresses from any users of the Service that downloads content from the Website or the App. If You register for the Service on behalf of a business organization (a "Business"), that Business will be the legal and beneficial account owner. For the purpose of these Terms of Service, regardless of whether You register for an account as an individual, or on behalf of an organization, the billing contact person will be the default Business administrator selected by either You or the Business (the "Account Owner"). The Account Owner will have certain rights within the account, including the right to cancel the account and add users to the account. The Account Owner can also appoint a new Account Owner by contacting Us if the billing contact is not the appropriate person to manage the account. In the event of a dispute regarding account ownership, we reserve the right to request documentation to determine or confirm account ownership. Documentation may include, but is not limited to, a scanned copy of Your business license, government issued photo ID, the last four digits of the credit card on file, etc. We retain the right to determine, in our sole judgment, rightful account ownership and transfer an account to the rightful owner. If we are unable to reasonably determine the rightful Account Owner, we reserve the right to temporarily disable an account until resolution has been determined between the disputing parties.
3. Fees, Payments, Refunds, Upgrading and Downgrading. If You are a new or prospective user of the Service and would like more information about our pricing packages, please reach out at support@staterasuite.com or to an Account Executive. At Our option, we may provide a free trial of the Service that You may use at no cost to You (the "Free Trial"). During the Free Trial, and in any case without a paid subscription, You may not have full access to all features provided by the Service and we are under no obligation to provide to You any or all features or the Service in its entirety during the Free Trial. We may revoke Your access to the Service and/or any of your User Content (as defined below) at any time and for any reason without notice to You during the Free Trial.
4. Content. You are solely responsible for all content, including, without limitation: (i) documents; (ii) data; (iii) text; (iv) images; (v) photographs; (vi) graphics; (vii) messages; or (viii) any and all other materials or information in any form, which You upload, post, email, transmit or otherwise make available to and through the Website or the App (collectively, the "User Content"). This means that You, and not Statera, are entirely responsible and liable for all such User Content uploaded, posted, emailed, transmitted or otherwise made available through Your use of the Service. Statera does not control or actively monitor User Content and, as such, does not guarantee the accuracy, integrity or quality of such content. You acknowledge that by using the Service, You may be exposed to materials that are offensive, indecent or objectionable. Under no circumstances will Statera be liable in any way for any User Content and Statera will not be liable for any errors or omissions in any User Content or for any loss or damage of any kind incurred as a result of the viewing or use of any User Content uploaded, posted, emailed, transmitted or otherwise made available via the Service. All User Content belongs solely to You and we have no right, title, or interest in Your User Content. We will keep Your User Content strictly confidential except in accordance with Section 5.
5. Restrictions on User Content and Use of the Service. Statera reserves the right at all times (but will have no obligation) to remove or refuse to distribute any User Content and to terminate users or reclaim usernames. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to: (i) satisfy any applicable law, regulation, legal process or governmental request; (ii) enforce these Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) respond to user support requests; or (v) protect the rights, property or safety of our users and the public. In using the Website, App and/or Service You shall not:
1. Copy any content unless expressly permitted to do so herein;
2. Upload, post, email, transmit or otherwise make available any material that:
1. Is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially or ethnically objectionable, encourages criminal behavior, gives rise to civil liability, violates any law, or is otherwise objectionable;
2. You do not have a right to make available under any law or under a contractual relationship;
3. Infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party (including privacy rights);
4. Use communication features of the Service (or other functionality made available through the Service) to transmit unsolicited or unauthorized advertising, solicitations for business, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;
5. Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or data or the Website or the App or that of any users or viewers of the Website or the App or that compromises a user's privacy; or
6. Contains any falsehoods or misrepresentations or create an impression that You know is incorrect, misleading, or deceptive, or any material that could damage or harm minors in any way;
3. Impersonate any person or entity or misrepresent their affiliation with a person or entity;
4. Forge headers or otherwise manipulate identifiers in order to disguise the origin of any material transmitted to or through the Website or the App or impersonate another person or organization;
5. Interfere with or disrupt the Website or the App or servers or networks connected to the Website or the App, or disobey any requirements, procedures, policies or regulations of networks connected to the Website or the App or probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;
6. Intentionally or unintentionally violate any applicable local, provincial, national or international law or regulation;
7. Collect or store personal data about other users or viewers;
8. License, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Website or the App; or
9. Modify, translate, make derivative works of, disassemble, duplicate, adapt, hack, decompile, reverse compile, modify or reverse engineer any part of the App or any software provided as part of the Service or to falsely imply that another website is associated with the Service, Statera or any other Statera service, except to the extent the foregoing restrictions are expressly permitted by applicable law. You also agree not to access the Website or App in a manner that utilizes the resources of the Website or App more heavily than would be the case for an individual person using a conventional web browser on a computer or mobile device. If Your bandwidth usage exceeds reasonable levels, or significantly exceeds the average bandwidth usage of other Statera users, as determined solely by Statera, we reserve the right to immediately disable Your account and/or throttle Your usage until You can reduce Your bandwidth consumption. Notwithstanding the foregoing, operators of public search engines may use spiders or other bots for the purpose of creating publicly available searchable indices of the materials on the Website.
6. License of Content to Statera. By submitting, posting or displaying User Content on or through the Service, You grant us (and our agents) a non-exclusive, royalty-free license (with the right to sublicense) to use, copy, modify, transmit, display and distribute such User Content to the extent necessary to provide the Services. We will not share end user data or User Content with any third parties, except as set out in our Privacy Policy. Statera will not be responsible or liable for any use of User Content in accordance with these Terms of Service. You represent and warrant that You have all the rights, power and authority necessary to grant the rights granted herein to any User Content that You submit.
7. End User License. The App, the Website and the information and materials contained therein, but excluding the User Content, are the property of Statera and its licensors, and are protected from unauthorized copying and dissemination by copyright law, trademark law, and other intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purpose, any portion of the Website, the App or the Service other than as expressly authorized by Statera in writing. You hereby acknowledge and agree that, as between Statera and you, all right, title, and interest in and to the Website, the App and the Service shall be owned exclusively by Statera. Use of the Website, the App or the Service in any way not expressly permitted by this Agreement is prohibited. Subject to these Terms of Service, Statera grants You a non-transferable, non-exclusive, license to use the Website and also the App for Your use (the "License"). The App is licensed to You and not sold. Nothing in these Terms of Service gives You a right to use the Statera names, trademarks, logos, domain names, and other distinctive brand features without our prior written consent. You shall not attempt to override or circumvent any of the usage rules or restrictions on the Website or the App. Any future release, update, or other addition to functionality of the Website or the App shall be subject to these Terms of Service.
8. Feedback. If You provide Statera with any suggestions, comments or other feedback relating to any aspect of the Website, the App and/or Service (the "Feedback"), Statera may use such Feedback in the Website, App, Service and/or in any other Statera products or services (collectively, "Statera Offerings"). Accordingly, You agree that: (a) Statera is not subject to any confidentiality obligations in respect to the Feedback, (b) the Feedback is not confidential or proprietary information of You or any third party and You have all of the necessary rights to disclose the Feedback to Statera, (c) Statera (including all of its successors and assigns and any successors and assigns of any of the Statera Offerings) may freely use, reproduce, publicize, license, distribute, and otherwise commercialize Feedback in any Statera Offerings, and (d) You are not entitled to receive any compensation or reimbursement of any kind in respect of the Feedback.
9. Advertising. You acknowledge and agree that the Website and the App may contain advertisements. If You elect to have any business dealings with anyone whose products or services may be advertised on the Website or App, You acknowledge and agree that such dealings are solely between You and such advertiser and You further acknowledge and agree that Statera shall not have any responsibility or liability for any losses or damages that You may incur as a result of any such dealings.
10. Links & Third-Party Websites and Integrations. The Website and App (including User Content) may contain links to other websites that are not owned or controlled by Statera or may make it possible for You to elect to use third party services with the Service where such third party service providers have integrated with the Service (the "Third Party Integration Partners"). In no event shall any reference to any third party, third party product or service be construed as an approval or endorsement by Statera of that third party, third party product or service. Statera is also not responsible for the content of any linked websites or for the delivery of any product or service offered by third parties including Third Party Integration Partners. In order to receive access to a Third Party Integration Partner's products or services, You will need, in most cases, to sign-up directly with the Third Party Integration Partner. For certain services offered by Third Party Integration Partners, You will be required to pay a fee to Statera to turn on the third party service. Any third-party websites or services (including those offered by Third Party Integration Partners) are subject to the terms and conditions of those websites and or services and You are responsible for determining those terms and conditions and complying with them. The presence of a link to any other website(s) does not imply that Statera endorses or accepts any responsibility for the content or use of such websites, and You hereby release Statera from all liability or damages that may arise from Your use of such websites or receipt of services from any such websites. While Statera does not prohibit linking to third party websites and content, it does not wish to be linked to or from any third-party web site which contains, posts or transmits any of the prohibited content in Section 5 of these Terms of Service. Statera reserves the right to prohibit or remove (or require You to remove) any link to the Website, including, without limitation, any link which contains or makes available any content or information of the foregoing nature, at any time.
11. DISCLAIMER OF REPRESENTATIONS, WARRANTIES AND CONDITIONS. THE WEBSITE, SERVICE, APP AND ALL MATERIALS PROVIDED THEREIN ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS AND STATERA DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS, THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE OR THAT ANY ERRORS IN THE SERVICE WILL BE CORRECTED. IN ADDITION, STATERA SPECIFICALLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, STATUTORY, BY USAGE OF TRADE, COURSE OF DEALING OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY INFORMATION OR MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, OR ANY OTHER LOSS THAT RESULTS FROM DOWNLOADING OR USING ANY SUCH MATERIAL. STATERA DOES NOT WARRANT, ENDORSE, GUARANTEE, PROVIDE ANY CONDITIONS OR REPRESENTATIONS, OR ASSUME ANY RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY ANY THIRD PARTY THROUGH THE WEBSITE OR THE APP IN RESPECT TO ANY WEBSITE THAT CAN BE REACHED FROM A LINK ON THE WEBSITE OR THE APP OR FEATURED IN ANY BANNER OR OTHER ADVERTISING ON THE WEBSITE, AND STATERA SHALL NOT BE A PARTY TO ANY TRANSACTION THAT YOU MAY ENTER INTO WITH ANY SUCH THIRD PARTY. STATERA WILL NOT BE LIABLE FOR ANY TYPE OF CONTENT EXCHANGED BY MEANS OF THE SERVICE.
12. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL STATERA BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY DAMAGES THAT RESULT FROM: (I) YOUR USE OF OR YOUR INABILITY TO USE THE WEBSITE, THE APP OR THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, DATA, INFORMATION OR SERVICES; (III) ERRORS, MISTAKES, OR INACCURACIES IN THE MATERIALS ON THE WEBSITE OR THE APP; (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY KIND WHATSOEVER ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE OR THE APP, ANY BUGS, VIRUSES, TROJAN HORSES, OR ANY OTHER FILES OR DATA THAT MAY BE HARMFUL TO COMPUTER OR COMMUNICATION EQUIPMENT OR DATA THAT MAY HAVE BEEN TRANSMITTED TO OR THROUGH THE WEBSITE OR APP; OR (V) ANY ERRORS OR OMISSIONS IN ANY MATERIAL ON THE WEBSITE OR THE APP OR ANY OTHER LOSS OR DAMAGE OF ANY KIND ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE OR THE APP. THESE LIMITATIONS SHALL APPLY EVEN IF STATERA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, STATERA'S LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF EITHER FIFTY CANADIAN DOLLARS ($50.00) OR THE AMOUNTS YOU HAVE PAID TO STATERA IN THE PRIOR 12 MONTHS (IF ANY). THE FOREGOING LIMITATIONS SHALL APPLY TO THE FULLEST EXTENSION PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
13. INDEMNIFICATION. YOU SHALL INDEMNIFY AND HOLD STATERA AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, AND EMPLOYEES, HARMLESS FROM ALL CLAIMS, ACTIONS, PROCEEDINGS, DEMANDS, DAMAGES, LOSSES, COSTS, AND EXPENSES (INCLUDING REASONABLE LEGAL FEES), INCURRED IN CONNECTION WITH ANY MATERIALS SUBMITTED, POSTED, TRANSMITTED OR MADE AVAILABLE BY YOU THROUGH THE SERVICE AND/OR ANY VIOLATION BY YOU OF THESE TERMS OF SERVICE, THE RIGHTS OF ANY THIRD PARTY, OR ANY APPLICABLE LAW OR REGULATION.
14. Termination. You are solely responsible for properly cancelling Your account. You can cancel Your account by emailing or calling Us and notifying Us of Your desire to cancel Your account. For annual paid accounts, You must give us at least 45 days of written notice before your Annual Renewal Date to cancel or else Your account will renew for the year. Please see Section 3 above for details on the effect that cancellation has on Your payment obligations. Statera may, under certain circumstances and without prior notice to You, immediately terminate Your ability to access the Website or App or portions thereof. Cause for such termination shall include, but not be limited to: (a) breaches or violations of these Terms of Service or any other agreement that You may have with Statera (including, without limitation, non-payment of any fees owed in connection with the Website, the App or the Service or otherwise owed by You to Statera); (b) requests by law enforcement or other government agencies; (c) a request by the Account Owner; (d) discontinuance or material modification to the Website, the App or the Service (or any part thereof); (e) unexpected technical, security or legal issues or problems; (f) participation by You, directly or indirectly, in fraudulent or illegal activities; or (g) verbal, physical, written or other abuse (including threats of abuse or retribution) against any Statera customer, employee, member or officer. Termination of Your access to the Website, the App or the Service may also include removal of some or all of the materials uploaded by You. You acknowledge and agree that all terminations may be made by Statera in its sole discretion and that Statera shall not be liable to You or any third-party for any termination of Your access to the Website or App or for the removal of any of the materials uploaded by You to the Website, the App or the Service. Any termination of these Terms of Service by Statera shall be in addition to any and all other rights and remedies that Statera may have.
15. Availability & Updates. Statera may alter, suspend, or discontinue the Website, App and/or Service at any time and for any reason or no reason, but will endeavor to provide notice of the same. The Website, App and/or Service may be unavailable from time to time due to maintenance or malfunction of computer or network equipment or other reasons. Statera may periodically add or update the information and materials on the Website or the App without notice.
16. Security. All User Content uploaded by You to the Website or the App shall be subject to industry standard security measures and protocols. Statera is not responsible for the security of any User Content once downloaded from the Website or App by You or by Your clients. All User Content uploaded to the Website or the App to a project created by You shall be stored solely within the jurisdiction of your choice that is offered by Us as a jurisdiction for data storage. Statera is not responsible for the storage location of any User Content once downloaded from the Website or the App by You or Your clients. Statera makes commercially reasonable efforts, and implements industry standard security measures and protocols, to prevent unauthorized access to restricted areas of its servers and databases and to other materials generated from or used in conjunction with the Service. In addition, Statera shall immediately act to remedy any known security breaches and shall notify You of same as soon as is reasonably possible. You are responsible for safeguarding the password that You use to access the Service and You are responsible for any activities or actions under Your password. You agree to keep Your password secure. If You create an account on behalf of a corporation or entity, You are responsible for any actions of administrative users You add to Your account and You are liable for any payment obligations that they incur, for example by selecting specific paid features or services. Login credentials are intended for one user only and are not to be shared by multiple users. Statera will not be liable for any loss or damage arising from Your failure to comply with these requirements.
17. Cancellation. If You cancel the Service before the end of Your current paid up month or year, Your account will remain open until the end of the then-current billing cycle. At the end of the then-current billing cycle, you will no longer be able to use the Service.
18. Confidentiality. "Confidential Information" means information of a party (the "Disclosing Party") that the other party (the "Receiving Party") receives in connection with the Service, which based on the circumstances under which it was disclosed, a reasonable person would believe to be confidential to the Disclosing Party, including, without limitation, customer information, transactional information and any other non-public content posted, transmitted or accessed through the Service. A Receiving Party shall: (i) limit access and use of Disclosing Party's Confidential Information to those of Receiving Party's employees and agents that require such access and use in connection with the Service; (ii) not disclose Disclosing Party's Confidential Information to third parties, unless authorized under this Section of these Terms of Service; (iii) protect the Disclosing Party's Confidential Information as it protects its own Confidential Information, but in any event with not less than a reasonable degree of care; and (iv) not use the Disclosing Party's Confidential Information for any purpose except as required to perform its obligations hereunder or as otherwise specifically permitted hereunder. Nothing in this Section shall prevent a Receiving Party from disclosing Confidential Information to a third party to the extent that such Confidential Information is: (i) previously known to the Receiving Party prior to disclosure by the Disclosing Party, without any obligation of confidentiality; (ii) publicly known or becomes publicly known through no breach of this Agreement by the Receiving Party; (iii) rightfully received from a third party under no confidentiality obligation with respect to the Confidential Information; or (iv) independently developed by the Receiving Party without use of the Disclosing Party's Confidential Information. In addition, Confidential Information may be disclosed to governments and their agencies under lawful order or judicial order. In the event that Statera receives a request or order to release Your Confidential Information, we will notify You promptly (to the extent permitted by law), so that You may seek a protective order to prevent the disclosure of Your Confidential Information.
19. Privacy Policy. By agreeing to these terms, you acknowledge that Statera may collect, use and disclose your information as described in our Privacy Policy.
20. Disputes. In the event of any dispute, controversy, or claim arising out of or relating to these Terms of Service, the Website, the App, or the Service (a "Dispute"), the parties agree to first attempt to resolve the Dispute through good-faith negotiations. Either party may initiate negotiations by providing written notice to the other party outlining the nature of the Dispute. If the Dispute cannot be resolved through negotiation within thirty (30) days of the initial written notice, the parties agree to submit the Dispute to mediation before a mutually agreed-upon mediator in Toronto, Ontario. The costs of mediation shall be shared equally between the parties. If the Dispute remains unresolved after mediation, it shall be referred to and finally resolved by binding arbitration under the following terms:
1. Arbitration Rules: The arbitration shall be conducted in accordance with the Arbitration Rules of the ADR Institute of Canada, Inc.
2. Arbitrator: The arbitration shall be conducted by a single arbitrator, mutually agreed upon by the parties. If the parties are unable to agree on an arbitrator within fifteen (15) days, the ADR Institute of Canada, Inc. shall appoint the arbitrator.
3. Location and Language: The arbitration shall take place in Toronto, Ontario and shall be conducted in English.
4. Costs: The costs of arbitration, including the arbitrator's fees, shall be borne equally by the parties, unless otherwise awarded by the arbitrator.
5. Confidentiality: All aspects of the arbitration, including the award, shall be kept confidential, except as may be necessary to enforce the award or as required by law.
21. Notwithstanding the foregoing, either party may seek interim or injunctive relief in any court of competent jurisdiction to prevent irreparable harm, preserve the status quo, or protect its intellectual property rights. For disputes not subject to arbitration or for enforcement of an arbitration award, the parties irrevocably submit to the exclusive jurisdiction of the courts in the Province of Ontario, Canada.
22. General. These Terms of Service, together with the Statera's Privacy Policy, constitute the entire agreement between You and Statera relating to the Website, the App and the Service and all related activities. These Terms of Service may be modified by Statera at any time and solely in Statera's discretion, evidenced by a new posting of these Terms of Service by Statera and without other notice. If any part of these Terms of Service is held to be unlawful, void, or unenforceable, that part shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions. The failure of Statera to exercise or enforce any right or provision under these Terms of Service shall not constitute a waiver of such right or provision. Any waiver of any right or provision by Statera must be in writing and shall only apply to the specific instance identified in such writing. You may not assign these Terms of Service, or any rights or licenses granted hereunder, whether voluntarily, by operation of law, or otherwise, without Statera's prior written consent, such consent may be unreasonably withheld, delayed or conditioned. We may assign these Terms of Service without restriction. Headings, numbering and section references are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein and You hereby exclusively attorn to the jurisdiction of the Courts of the Province of Ontario. Statera reserves the right to seek all remedies available at law and in equity for violations of these Terms of Service and/or the rules and regulations set forth on the Website, the App or the Service, including, without limitation, the right to block access from a particular internet address.

If You have any questions about these Terms of Service or if You wish to make any complaint or claim with respect to the Website, the App or the Service, please contact us at support@staterasuite.com.